The Automatic Call Center
Your Enterprise Customer may be thinking about expanding the range of services in their call center, or replacing their existing IVR with a more intuitive speech-based user experience. They may also want to give greater information access to mobile or at-home employees with voice enabled employee self-service applications.

Loquendo's automatic voice technologies make it possible for Systems Integrators to create automated Contact Centers that enable enterprises to offer multilingual services 24x7 that efficiently manage call peaks.
For example, with Loquendo you can automate:

• customer services - for general information, post-sales service, instructions for use and to provide personal data to obtain these services - all through a simple phone call;
• voice commerce - for purchasing products and services automatically, 24x7;
• support services - to report a fault or make a service complaint;
• information - to keep up to date with the very latest news regarding new products and services, locations of offices and distributors, terms and conditions of contracts, etc.