A Voice Portal to serve Citizens
Speech Applications help meet the increasing demands for government services and information. Integrators can support Public Sector organizations to automate self-service speech applications in such a way as to provide access to anyone with a phone, including disabled users, in a range of different languages.

With Loquendo technology, these organizations can provide an innovative vocal channel that is available 24x7 to meet the needs of the entire population (i.e. residents, disabled citizens and visitors).
Public Administrations can eliminate the "digital divide" by offering easy-to-use automated vocal services that enable customers to access:

• public admin bodies information - e.g. opening hours of offices, libraries, nurseries/schools, for information on which documents are required for obtaining certificates, to find out more about taxes, civil servant job opportunities, etc;
• local information - about local parks, nature walks, banks, post offices, sports centres, events, etc.;
• services for tourism - for information on places to see, how to get there, visiting hours, guided visits, where to stay, where to eat out, etc.;
• booking services -applying for certificates, booking specialist appointments and tests in hospitals and clinics, etc;
• publicly useful information - e.g. pharmacies on duty, doctors, hospitals and clinics, etc;
• special events services - for real-time election results, publicly useful survey campaigns, etc.