Turin, Agust 3rd, 2005

Loquendo, the global speech technology company and CITEC, an Italian leader in system integration, announce the integration of Loquendo's multilingual Text to Speech and Automatic Speech Recognition engines with the Aspect® Customer Self-Service (CSS) interactive voice response (IVR) application.
CITEC is a platinum member for the Italian market of Aspect Communications' alliance program and its controlled company - Citec Voice – is master distributor of Loquendo speech technologies for the Italian telephony market. Aspect is a leading provider of enterprise customer contact solutions and services that enable businesses to manage and optimise customer communications.

This integration will enable CITEC to design and implement Aspect CSS-based solutions, providing the full potential of Loquendo TTS text-to-speech technology and its advanced features, including Emotional Expressivity, Mixed Language Support and Audio Mixer, supporting natural language applications for automatic interaction services.

Loquendo provides a comprehensive range of state-of-the-art speech engines for the development of the most efficient self-service applications that cut costs while optimising customer relations. Loquendo TTS text-to-speech software and Loquendo ASR automatic speech recognition software are currently available in 16 languages, including U.S. and U.K. English, Castilian, Catalan, Mexican, Chilean and Argentinean Spanish, Italian, German, French, Dutch, Greek, Mandarin Chinese, Brazilian, Portuguese and Swedish in both male and female voices.

About CITEC
An Italian company whose corporate remit is to study, develop and implement the most advanced technologies in the creation of high value added solutions, CITEC has been a leading player in the system engineering sector since 1977. Nowadays CITEC is able to offer integrated, technologically advanced and made-to-measure solutions which amply answer the widely varied, yet highly specific, demands of a vast segment of users. According to the specific requirements of each individual customer, CITEC identifies the most suitable up-to-date solution, design the process and implements the entire platform integrating hardware and software at the customer site.
CITEC provides its customers closed solutions for contact center activities, integrating Aspect technologies with the most common environment in the market. Thanks to significant experience acquired in the field of advanced voice systems, CITEC can design interactive voice application by means of up-to-date vocal processing technology.

About Loquendo - Vocal Technology and Services
With over 30 years of R&D expertise, Loquendo is at the forefront of the global speech technologies market. Its high-quality, high-performance technologies (Loquendo TTS - text to speech, Loquendo ASR - automatic speech recognition, Loquendo Speech Server, Loquendo Speaker Verification) and platforms guarantee systems integrators the best solutions in 16 languages and 36 voices - with more coming soon.
From its headquarters in Turin, Italy, Loquendo deploys technologies that power millions of calls every day in the telecommunications and enterprise markets throughout the world.

For more information, visit www.loquendo.com.