TURIN, ITALY - April 15th, 2008

Loquendo - global leader in speech technology - and H-care - leader in developing multi-channel platforms for self-service and customer care - present Chiara, the new and revolutionary Human Digital Assistant (HDA).

Chiara is H-Care's virtual assistant and voice guide for the FIAT online showroom. "Build your own FIAT!" with the help of Chiara - who can offer you advice and suggestions on choosing colours and accessories, who can guide you through the huge range of options available for each model of FIAT car, and who can even book your test drive. FIAT also enables you to interact with Chiara via video call (inbound and outbound) to the CIAO FIATvideo call centre.

After Eva, virtual assistant for Telecom Italia's customer services www.187.it, Chiara confirms the huge success of innovative multimedia applications that offer voice/video Web solutions in real-time.
A genuine leap forwards in Customer Relationship Management (CRM) solutions, thanks to the combination of Loquendo's high quality TTS - which makes interaction both natural and enjoyable - and the outstanding performance of H-care's 3D, human-like virtual assistant.

"Chiara's capability to interact with each customer in a very personalised fashion will bring the quality of customer service to new standards," said Umberto Basso, H-care's Founder and CEO. "FIAT's innovative customer service strategy is now successfully delivered to the web and the mobile channel through the Human Digital Assistant which drives the customer's experience to the next level of satisfaction."

"At last the voices of Loquendo have a face," said Alesandro Martino, Vice President of Sales, Italy. "The naturalness of Loquendo TTS has been really brought to life by H-Care's digital assistants, and this winning combination has started a revolution in online customer care."

H-Care's Human Digital Assistants (HDA) are software based, human-like avatars that can speak, understand and respond in real-time - with lifelike facial expressions and head movements, synchronised perfectly with Loquendo's high quality, award-winning text to speech.

Loquendo technologies (Loquendo TTS, Loquendo ASR, Loquendo Speaker Identification and Verification) are available on all the major platforms, from telephony server to embedded, with the same engine and the same expressive voices. Loquendo technologies have seen widespread take-up right across the world in every sector including telecos, banking and insurance, local and central government, mass media, PMI, transport, in-car and mobile navigators, applications for the differently able and for education, flight simulation and robotics, serving millions of clients every day.

The project has been realised by Comdata - leading Business Delivery Partner for customer management services - employing the technologies of H-care, Loquendo, Adobe and Reitek.

About H-care
H-Care is the leading developer of multi-channel software platforms for self-service and customer care. The company's award-winning Human Digital Assistant platform allows to build a digital persona who can manage typical tasks performed by call center staff and can be deployed on web portals, mobile devices, IP set-top-boxes, and kiosks, vastly improving customer experience, and contributing to significant operational savings.

H-care is a winner of Red Herring 100 Europe, and its technologies are used by customers like Telecom Italia, Fiat, Lottomatica, Eni, Toyota, Wind, TIM Brasil.

H-care is a company in the Comdata Group – www.comdata.it.
For more information about H-care and the Human Digital Assistant platform, please visit www.h-care.it.

About Loquendo - Vocal Technology and Services
With over 30 years experience in speech technology, Loquendo is at the forefront of the global speech market. Loquendo TTS, Loquendo ASR, Loquendo Embedded Technologies, and Loquendo Speaker Identification and Verification are high-quality, high-performance technologies that guarantee systems integrators the best solutions in 23 languages with 56 voices. Loquendo voice technologies are also available on the Loquendo MRCP Server and on VoiceXML and CCXML platforms.

Loquendo is the only speech technology vendor that provides a complete product line for navigation and handheld devices, desktop PCs and telephony servers, guaranteeing the same portfolio of languages and the same core engine in all these environments.

Many enterprises and carriers worldwide have recognized the Loquendo difference, advanced technologies that power millions of calls every day in telecommunications and enterprise markets across the globe.

Loquendo is a Telecom Italia company headquartered in Turin, Italy, with offices in the US, Spain, Germany and France, and a worldwide network of partners.

For more information about Loquendo, and to hear demos of all the Loquendo voices, go to www.loquendo.com.