Loquendo
Genesys integrates Loquendo technology

Turin, June 13rd, 2005

Loquendo, the global speech technology company, and Genesys Telecommunications Laboratories, Inc., an Alcatel company (NYSE: ALA, Paris: CGEP), today announced the interoperability between Loquendo's state-of-the-art, multilingual text-to-speech (TTS) technology and the Genesys Voice Platform. Genesys customers, such as Telecom Italia and Sky Italia, are already benefiting from this integration.

Genesys and Loquendo have successfully performed interoperability testing between the Genesys Voice Platform and Loquendo’s TTS connected through a client-server architecture, based on the quick and easy-to-use remote access features provided by the Loquendo MRCP Server. Through this integration, Genesys TTS applications effortlessly acquire the full potential of Loquendo TTS technology and its advanced features, including Emotional Expressivity, Mixed Language Support and Audio Mixer.

Genesys is a world leader in assisted service technologies such as CTI and intelligent routing, capable of offering integrated self-service and agent-assisted services. Utilizing a fully-open architecture and VXML standards, the Genesys Voice Platform supports both speech recognition and touchtone interfaces, enabling greater flexibility in building applications. Genesys technology provides a higher degree of automation and integration with existing business processes and applications.

Loquendo offers a comprehensive range of state-of-the-art speech engines for the development of the most efficient self-service applications that cut costs while optimizing customer relations. Loquendo TTS text-to-speech software and Loquendo ASR automatic speech recognition software are currently available in 16 languages, including U.S. and U.K. English, Castilian, Catalan, Mexican, Chilean and Argentinean Spanish, Italian, German, French, Dutch, Greek, Mandarin Chinese, Brazilian, Portuguese and Swedish in both male and female voices.

About Loquendo - Vocal Technology and Services
With over 30 years of R&D expertise, Loquendo is at the forefront of the global speech technologies market. Its high-quality, high-performance technologies (Loquendo TTS - text to speech, Loquendo ASR - automatic speech recognition, Loquendo Speech Server, Loquendo Speaker Verification) and platforms guarantee systems integrators the best solutions in 16 languages and 36 voices - with more coming soon.
From its headquarters in Turin, Italy, Loquendo deploys technologies that power millions of calls every day in the telecommunications and enterprise markets throughout the world.

For more information, visit www.loquendo.com.