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Turin, June 13rd, 2005
Loquendo, the global speech technology company, and Genesys Telecommunications
Laboratories, Inc., an Alcatel company (NYSE: ALA, Paris: CGEP),
today announced the interoperability between Loquendo's state-of-the-art,
multilingual text-to-speech (TTS) technology and the Genesys Voice
Platform. Genesys customers, such as Telecom Italia and Sky Italia,
are already benefiting from this integration.
Genesys and Loquendo have successfully performed interoperability
testing between the Genesys Voice Platform and Loquendos TTS
connected through a client-server architecture, based on the quick
and easy-to-use remote access features provided by the Loquendo
MRCP Server. Through this integration, Genesys TTS applications
effortlessly acquire the full potential of Loquendo TTS technology
and its advanced features, including Emotional Expressivity, Mixed
Language Support and Audio Mixer.
Genesys is a world leader in assisted service technologies
such as CTI and intelligent routing, capable of offering integrated
self-service and agent-assisted services. Utilizing a fully-open
architecture and VXML standards, the Genesys Voice Platform supports
both speech recognition and touchtone interfaces, enabling greater
flexibility in building applications. Genesys technology provides
a higher degree of automation and integration with existing business
processes and applications.
Loquendo offers a comprehensive range of state-of-the-art
speech engines for the development of the most efficient self-service
applications that cut costs while optimizing customer relations.
Loquendo TTS text-to-speech software and Loquendo ASR automatic
speech recognition software are currently available in 16 languages,
including U.S. and U.K. English, Castilian, Catalan, Mexican, Chilean
and Argentinean Spanish, Italian, German, French, Dutch, Greek,
Mandarin Chinese, Brazilian, Portuguese and Swedish in both male
and female voices.
About
Loquendo - Vocal Technology and Services
With over 30 years of R&D expertise, Loquendo
is at the forefront of the global speech technologies market. Its
high-quality, high-performance technologies (Loquendo TTS - text
to speech, Loquendo ASR - automatic speech recognition, Loquendo
Speech Server, Loquendo Speaker Verification) and platforms guarantee
systems integrators the best solutions in 16 languages and 36 voices
- with more coming soon.
From its headquarters in Turin, Italy, Loquendo deploys technologies
that power millions of calls every day in the telecommunications
and enterprise markets throughout the world.
For more information, visit www.loquendo.com.
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