During the speech recognition process Loquendo ASR gives partial results as soon as they are available, rather than once the caller has finished speaking. This is particularly useful for long utterances: for instance, a caller giving their credit card number over the phone doesn't waste time completing an invalid number because incorrect formulations are identified straightaway.
Moreover, Partial Results Recognition allows the recognition engine to react sooner to a caller's request, even before they have finished speaking, so that any information or data searches are begun immediately and completed more quickly.

The process of recognition has been further accelerated by Grammar Caching: grammars, once compiled, can be stored in cache ready for subsequent use, rather than being discarded and then laboriously recompiled each time. Consequently, if a caller utterance is repeated during a call it will have the corresponding grammar already compiled. Likewise, if an utterance is repeated by a different caller on a different channel, the corresponding grammar will be ready for use.

For example, two callers want to know when the next train to New York departs: thanks to Grammar Caching, the second caller will receive the information immediately because their utterance will have been recognised instantaneously. This substantially reduces response time as well as the length of each interaction, so making any automated call centre more efficient and more agreeable to use.

Loquendo ASR 7.2 accurately recognises phrases of unlimited length, enhancing its use in a wide variety of applications where the recognition of extended utterances is an important requirement. For example, if a caller phones a colleague and finds the number occupied, they can leave a voice message of unlimited length.

Loquendo ASR is next-generation Speech Recognition Technology, with a well proven capacity to create automated voice solutions that are accurate, flexible and robust, even in the noisiest of environments. Loquendo ASR is now available in Argentinean, American Spanish, Brazilian, Castilian Spanish, Catalan, Chilean, Dutch, French, German, Greek, Italian, Mexican, Portuguese, Swedish, U.K. and U.S. English.

About Loquendo - Vocal Technology and Services
With over 30 years experience in speech technology, Loquendo is at the forefront of the global speech market. Loquendo TTS, Loquendo ASR, Loquendo Speaker Verification and the Loquendo VoxNauta Platform are high-quality, high-performance technologies that guarantee systems integrators the best solutions in 18 languages with 44 voices.

Loquendo is the only speech technology vendor that provides a complete product line for servers, desktop, PDAs and embedded, guaranteeing the same wide range of languages and the same core engine in all these environments.

Many enterprises and carriers worldwide have recognized the Loquendo difference, advanced technologies that power millions of calls every day in telecommunications and enterprise markets across the globe.

For more information about Loquendo, and to hear demos of all the Loquendo voices, go to www.loquendo.com.