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TORONTO, CANADA and TURIN, ITALY - October 22,
2007 - Aizan Technologies (www.aizan.com), a leading provider of
Enhanced Voice Applications and Hosted IVR services, announces it's
selection of Loquendo's (www.loquendo.com) award-winning speech
technologies to enhance Aizan's innovative line of Enhanced Voice
Applications (EVA).
Loquendo, the global speech technology company is a leading technology
partner in all areas of automated speech recognition and provides
the technologies required for creating the ultimate in speech-enabled
applications.
"As one of the leading hosted IVR providers in North America,
our focus on developing technologies that are better, faster and
smarter is a driving force in the organization," said Sean
Morris, Aizan's CEO. "We were looking for best of breed technologies
to improve our applications and be plugged into our proprietary
Enhanced Voice Application (EVA) platform. Loquendo's text-to-speech
engine offers all the functionality, capabilities and customer ease
of use we require. Additionally, Loquendo's MRCP 2.0 compliance
ensured a long-term partnership could be established and is guaranteed
to meet the demands of future applications."
Aizan's compliance with MRCP 2.0 is critical as open standards
and interoperability is key to the company's corporate success.
It also underscores Aizan's emphasis on research and development
in incorporating emerging technologies and standards into its leading-edge
platform.
Loquendo's broad suite of products is used to improve
caller interaction, reduce wait times and increase information dissemination
and comprehension across multiple enhanced voice applications offered
by Aizan to an expanding client base world-wide.
"Loquendo is delighted to be collaborating with Aizan Technologies,"
said Rosanna Duce, Vice President International Sales at Loquendo.
"Aizan's market-leading intelligent hosted voice solutions
are dramatically increasing ROI, improving customer satisfaction
and generating revenue in a wide range of industries. Loquendo's
award-winning speech technology is the perfect match for such a
successful solution."
Loquendo ASR is the speaker-independent speech recognition engine
that reliably recognizes large scale vocabulary continuous speech,
even in challenging environments. Full standard compliance and a
complete set of tools with powerful features make Loquendo ASR one
of the most robust speech recognition engines on the market. Loquendo
TTS is the only speech product on the market with an emotional component,
known as Gilded TTS, delivering truly lifelike synthetic speech
to make any speech application natural-sounding, expressive and
easy to use. Loquendo speech technologies are currently available
in 21 languages and 54 voices.
Aizan continues to expand its hosted voice solutions business through
effective partnering with leading technology and service organizations
by providing best of breed applications for medium and large enterprises.
About Aizan Technologies
Established in 2000, Aizan Technologies offers hosted enhanced voice
solutions to a huge spectrum of customers focused on fast and secure
communications. The company's solutions include Hosted Contact Centre,
Preemptive Network Call Routing, Network Telephony Load Balancing,
Queuing, Emergency Messaging, One-Number-for-Life and Business continuity
solutions.
Industry leading 360 degree communications are provided via carrier
class centers on Aizan's national network using the company's own
leading technology. For more information, please visit www.aizan.com.
About Loquendo - Vocal Technology
and Services
With over 30 years experience in speech technology, Loquendo is
at the forefront of the global speech market. Loquendo
TTS, Loquendo
ASR, Loquendo
Speaker Verification and the Loquendo
VoxNauta are high-quality, high-performance technologies that
guarantee systems integrators the best solutions whatever the application.
Loquendo is the only speech technology vendor that provides a complete
product line from desktop PCs and telephony servers to navigation
and handheld devices, guaranteeing the same portfolio of languages
and the same core engine in these environments.
Many enterprises and carriers worldwide have recognized
the Loquendo difference and our advanced technologies power millions
of calls every day in the telecommunications and enterprise markets
across the globe.
Loquendo is a Telecom Italia company headquartered in Turin, Italy,
with offices in the U.S., Spain, Germany and France, and a worldwide
network of partners. For more information about Loquendo, and to
hear demonstrations of all Loquendo voices, visit www.loquendo.com.
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