Turin, Italy and Porto, Portugal - Loquendo, the global speech technology company, and BySide.Com, the Web Contact Centre and Web Customer Relationship Management (CRM) company, announce the integration of Loquendo speech technology into BySide WebCare. This partnership enables BySide.Com to offer to its clients new and innovative technology, such as virtual call centres and self service applications within its Web Contact Centre solution. BySide WebCare is an automated, online, telephony solution which, thanks to Loquendo speech technology and the Loquendo VoiceXML/CCXML platform, boasts greatly enhanced performance and efficiency.

The Loquendo platform enables telcos, businesses, contact centres and emerging operators (such as VoIP) to develop voice-enabled applications and solutions for any Web architecture. The solution provides integrators with the latest features of Loquendo's acclaimed speech recognition and text-to-speech technology, with complete support for VoiceXML and CCXML standards, which allow users to make the most of speech applications. CCXML makes call control more flexible, while VoiceXML focuses on the interactive aspects of speech applications.

With this partnership, Byside.Com and Loquendo are demonstrating their strong belief in the development of speech technology applications in the Portuguese market, and putting it into action by offering solutions for all the sectors they are involved in.

"Loquendo's effective and high performing speech technology has made BySide.Com's online customer care solutions even more natural and engaging for clients to use," says Vitor Magalhães, CEO of BySide.Com.

"Loquendo's partnership with BySide.Com confirms Loquendo's position in Portugal and sends out a clear signal about the excellence of BySide.Com technology solutions, which are seeing rapid take-up in a wide variety of sectors in the Portuguese market," says Rosanna Duce, Loquendo Vice President.

During 2007, BySide.Com intends to introduce speech applications supporting Voice 3.0 and Web 2.0 in the fields of banking, credit and commerce, and telecommunications, with special focus on solutions for VoIP.

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About Loquendo - Vocal Technology and Services
With over 30 years experience in speech technology, Loquendo is at the forefront of the global speech market. Loquendo TTS, Loquendo ASR, Loquendo Speaker Verification and the Loquendo VoiceXML and CCXML Platform are high-quality, high-performance technologies that guarantee systems integrators the best solutions in 20 languages with 47 voices.

Loquendo is the only speech technology vendor that provides a complete product line for navigation and handheld devices, desktop PCs and telephony servers, guaranteeing the same portfolio of languages and the same core engine in all these environments.

Many enterprises and carriers worldwide have recognized the Loquendo difference, advanced technologies that power millions of calls every day in telecommunications and enterprise markets across the globe.

Loquendo is a Telecom Italia company headquartered in Turin, Italy, with offices in the US, Spain, Germany and France, and a worldwide network of partners. For more information about Loquendo, and to hear demos of all the Loquendo voices, go to www.loquendo.com.

About BySide.Com
BySide.Com, based in Porto, Portugal, has more than 8 years experience in telecommunications technology, including involvement in projects such as PUUG (Portuguese Unix Users Group), EUnet Portugal and Infopulse Portugal.

BySide.Com creates solutions that unite the online with the offline world, transforming client relations and increasing customer satisfaction.

For more information about BySide please visit www.byside.com.