Loquendo
Computer Instruments Chooses Loquendo Speech Technologies
Computer Instruments E-IVR Solution Powered by Loquendo TTS and Loquendo ASR

December 10th, 2007

OVERLAND PARK, USA and TURIN, ITALY – December 10th, 2007 – Computer Instruments, a seasoned innovator in the development of self-service IVR, CTI, Messaging, and Vertical Applications, and Loquendo, the global speech technology company, today announced that Computer Instruments has chosen Loquendo TTS and Loquendo ASR to power its innovative e-IVR solutions product line.

Computer Instruments e-IVR applications, including the core IVR engines, are speech enabled and, as self-service solutions, are heavily dependent on the performance of high quality ASR and text-to-speech. These applications range from traditional IVR offerings including Data Locators, Form Fillers, and Auto Dialers, etc. to industry specific applications for Health Care, Education, Call Centers and a host of other verticals.

As long time IVR Developers, Computer Instruments has watched the ASR market evolve as the public has grown to expect this type of technology. While ASR was once looked at as a luxury, it is now considered a standard feature. Loquendo’s flexible licensing, coupled with its high technological standards, allows the positioning of e-IVR at a significant price advantage whilst guaranteeing the technological excellence customers require.

"Computer Instruments encounters more and more opportunities that involve the need for multiple languages", said Mark Charlton at Computer Instruments. "Loquend'’s vast array of available languages, and partner-oriented offering, will allow Computer Instruments to satisfy all but the most obscure language requests. At one time English and Spanish were what passed as multilingual. Now the list of expected languages goes on and on. Loquendo's library of natural-sounding TTS voices is just one more plus that will make Computer Instruments partnership with Loquendo a lucrative success."

"Computer Instruments has a broad-based, consolidated expertise and experience in the industry and e-IVR is the product of this expertise" said Rosanna Duce, Vice-President International Sales at Loquendo. "Computer Instruments offers high-quality technological tools in a cost-effective solution that fits practically any type of business, all on a single multi-application platform. Loquendo is the perfect speech partner to power this solution. We are confident that Computer Instruments will enjoy the benefits of this partnership across all markets."

Loquendo ASR is the speaker-independent speech recognition engine that reliably recognizes large scale vocabulary continuous speech, even in challenging environments. Full standard compliance and a complete set of tools with powerful features make Loquendo ASR one of the most robust speech recognition engines on the market. Loquendo TTS is the only speech product on the market with an emotional component, known as Gilded TTS, delivering truly lifelike synthetic speech to make any speech application natural-sounding, expressive and easy to use. Loquendo speech technologies are currently available in 21 languages and 54 voices.

e-IVR was named TMC Communications Magazine's "Product of the Year", whereas Loquendo received the SpeechTek 2007 Market Leader & Best Speech Engine Award.

About Computer Instruments
Computer Instruments, Inc. is an innovator in the development of self-service IVR, CTI, Messaging, and Vertical Applications, offering VXML 2.1 compliant application development and an all-in-one integrated service creation environment for developing and managing innovative and dynamic voice applications. Designing business applications for over 25 years, Computer Instruments has established a reputation for pioneering self-service, automated telephony solutions. With scalable bundles available, Computer Instruments has solutions for a wide range of industries.

e-IVR is the product of the company's broad based expertise and experience in the industry.
e-IVR combines the power of Interactive Voice Response (IVR), Computer Telephony Integration (CTI), Web and IVR integration, and Unified Messaging to create cost-effective solutions for practically any type business, all on a single multi-application platform. For more information, visit www.instruments.com.

About Loquendo - Vocal Technology and Services
With over 30 years experience in speech technology, Loquendo is at the forefront of the global speech market. Loquendo TTS, Loquendo ASR and Loquendo Speaker Verification are high-quality, high-performance technologies in 21 languages with 54 voices that guarantee systems integrators the best solutions for any application.
Loquendo is the only speech technology vendor that provides a complete product line from desktop PCs and telephony servers to navigation and handheld devices, guaranteeing the same portfolio of languages and the same core engine in these environments.

Many enterprises and carriers worldwide have recognized the Loquendo difference and their advanced technologies power millions of calls every day in the telecommunications and enterprise markets across the globe.

Loquendo is a Telecom Italia company headquartered in Turin, Italy, with offices in the U.S., Spain, Germany and France, and a worldwide network of partners. For more information about Loquendo, and to hear demonstrations of all Loquendo voices, visit www.loquendo.com.

Loquendo S.p.A.
Via Olivetti, 6
10148 TORINO, Italy
Tel. +39 011 291 3111
Fax. +39 011 291 3199
E-mail: info@loquendo.com
web: www.loquendo.com     
HOW TO REACH US

Turin Map
Turin Map