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December 10th, 2007
OVERLAND PARK, USA and TURIN, ITALY December 10th, 2007
Computer Instruments, a seasoned innovator in the development of
self-service IVR, CTI, Messaging, and Vertical Applications, and
Loquendo, the global speech technology company, today announced
that Computer Instruments has chosen Loquendo TTS and Loquendo ASR
to power its innovative e-IVR solutions product line.
Computer Instruments e-IVR applications, including the core IVR
engines, are speech enabled and, as self-service solutions, are
heavily dependent on the performance of high quality ASR and text-to-speech.
These applications range from traditional IVR offerings including
Data Locators, Form Fillers, and Auto Dialers, etc. to industry
specific applications for Health Care, Education, Call Centers and
a host of other verticals.
As long time IVR Developers, Computer Instruments has watched the
ASR market evolve as the public has grown to expect this type of
technology. While ASR was once looked at as a luxury, it is now
considered a standard feature. Loquendos flexible licensing,
coupled with its high technological standards, allows the positioning
of e-IVR at a significant price advantage whilst guaranteeing the
technological excellence customers require.
"Computer Instruments encounters more and more opportunities
that involve the need for multiple languages", said Mark Charlton
at Computer Instruments. "Loquend's vast array of available
languages, and partner-oriented offering, will allow Computer Instruments
to satisfy all but the most obscure language requests. At one time
English and Spanish were what passed as multilingual. Now the list
of expected languages goes on and on. Loquendo's library of natural-sounding
TTS voices is just one more plus that will make Computer Instruments
partnership with Loquendo a lucrative success."
"Computer Instruments has a broad-based, consolidated expertise
and experience in the industry and e-IVR is the product of this
expertise" said Rosanna Duce, Vice-President International
Sales at Loquendo. "Computer Instruments offers high-quality
technological tools in a cost-effective solution that fits practically
any type of business, all on a single multi-application platform.
Loquendo is the perfect speech partner to power this solution. We
are confident that Computer Instruments will enjoy the benefits
of this partnership across all markets."
Loquendo ASR is the speaker-independent speech recognition engine
that reliably recognizes large scale vocabulary continuous speech,
even in challenging environments. Full standard compliance and a
complete set of tools with powerful features make Loquendo ASR one
of the most robust speech recognition engines on the market. Loquendo
TTS is the only speech product on the market with an emotional component,
known as Gilded TTS, delivering truly lifelike synthetic speech
to make any speech application natural-sounding, expressive and
easy to use. Loquendo speech technologies are currently available
in 21 languages and 54 voices.
e-IVR was named TMC Communications Magazine's "Product of
the Year", whereas Loquendo received the SpeechTek 2007 Market
Leader & Best Speech Engine Award.
About Computer Instruments
Computer Instruments, Inc. is an innovator in the development of
self-service IVR, CTI, Messaging, and Vertical Applications, offering
VXML 2.1 compliant application development and an all-in-one integrated
service creation environment for developing and managing innovative
and dynamic voice applications. Designing business applications
for over 25 years, Computer Instruments has established a reputation
for pioneering self-service, automated telephony solutions. With
scalable bundles available, Computer Instruments has solutions for
a wide range of industries.
e-IVR is the product of the company's broad based expertise and
experience in the industry.
e-IVR combines the power of Interactive Voice Response (IVR), Computer
Telephony Integration (CTI), Web and IVR integration, and Unified
Messaging to create cost-effective solutions for practically any
type business, all on a single multi-application platform. For more
information, visit www.instruments.com.
About Loquendo - Vocal Technology
and Services
With over 30 years experience in speech technology, Loquendo is
at the forefront of the global speech market. Loquendo TTS, Loquendo
ASR and Loquendo Speaker Verification are high-quality, high-performance
technologies in 21 languages with 54 voices that guarantee systems
integrators the best solutions for any application.
Loquendo is the only speech technology vendor that provides a complete
product line from desktop PCs and telephony servers to navigation
and handheld devices, guaranteeing the same portfolio of languages
and the same core engine in these environments.
Many enterprises and carriers worldwide have recognized
the Loquendo difference and their advanced technologies power millions
of calls every day in the telecommunications and enterprise markets
across the globe.
Loquendo is a Telecom Italia company headquartered in Turin, Italy,
with offices in the U.S., Spain, Germany and France, and a worldwide
network of partners. For more information about Loquendo, and to
hear demonstrations of all Loquendo voices, visit www.loquendo.com.
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