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November 8th, 2007
BARCELONA, SPAIN and TURIN, ITALY November 8th, 2007 - Umanify,
a start-up company developing innovative interactive digital assistants,
and Loquendo, the global speech technology company, announce that
Loquendos Text to Speech and Automatic Speech Recognition
engines have been chosen to power Umanify's umanServer Enterprise
2.6 conversational agents platform.
Umanify enables the creation and development of Interactive Digital
Assistants (IDA) capable of assisting customers in a natural and
direct way, using lifelike speech and facial expressions. Users
can interact with the device as they would with a human agent and
not a single button, mouse or screen needs to be touched in order
to get the information they require or to get a number of tasks
done.
These assistants have a physically realistic human appearance with
emotional expressions and facial gestures based on human anatomic
models. Umanifys real-time facial animation technology is
an exclusive and worldwide innovation. The IDAs physical aspect
and user interface look&feel are completely customizable and
adjustable to any aesthetic. All thats needed is a picture
or 2D drawing of the character and the real-time facial engine will
do the rest. They understand and now also listen and speak thanks
to Loquendo's award winning automatic speech recognition and speech
synthesis technologies, Loquendo TTS and Loquendo ASR.
IDAs make use of the innovative technological power of Umanify
to create a human user interface, flexible and adaptable to any
technological environment and business area (mobiles, Internet,
home automation, CRM, e-care, self service, e-commerce, education,
medicine, leisure, automobiles, etc.).
Umanifys assistants are capable of creating
a new user experience, much richer in natural and direct interactivity:
talk, listen, gesticulate and the IDA will look follow and react,
answer and serve at all times thanks to its assistive technology.
These IDAs assist your customers efficiently, 24/7, cutting down
on costs since the first day, increasing customer loyalty and satisfaction
and improving your business image.
Umanify technology implements a natural dialog manager and knowledge
engine that makes it possible to answer queries (frequent questions,
doubts, specific information searches, etc) that are spoken by the
users in natural language. This is a quick, entertaining and easy
way for the user to get answers. For businesses, it is a way of
offering a direct and automated, first class assistance to clients.
The virtual assistant responds instantly with Loquendo's expressive
and natural-sounding voices, making web navigation or mobile application
use a far more enjoyable experience.
"We chose Loquendo for the natural expressivity and high level
of intelligibility of its voices, not to mention the reliability
of its automatic speech recognition technology. Their developer
tools were excellent, and the integration of their speech engine
in our assistants server platform was fast and easy" says Francisco
Martin B., CEO and founder of Umanify.
"We are delighted to be partnering with Umanify, a company
which we firmly believe will revolutionize the IDA market in Spain
and around the world" said Rosanna Duce, VP International Sales
at Loquendo. "At Loquendo, the emphasis is on the highest quality,
lifelike technology - a value which is shared by Umanify."
The IDA is compatible with Adobe Flash Player for web applications
and also runs in real-time in J2ME MIDP 2.0 mobile phones like Nokia,
Sony Ericsson or Blackberry. Currently Umanify is developing a native
version for Apple iPhone and will develop a special version for
the recent Open Handset Alliance and Android OS from Google.
Visit one of Umanify
online assistants for yourself on the website of ICEX (Spanish
government customer): http://www.icex.es/icex/cda/views_icexv3/asistenteVoz/asistenteVoz/0,6457,,00.html
Loquendo ASR is the speaker-independent speech recognition engine
that reliably recognizes large scale vocabulary continuous speech,
even in challenging environments. Full standard compliance and a
complete set of tools with powerful features make Loquendo ASR one
of the most robust speech recognition engines on the market. Loquendo
TTS is the only speech product on the market with an emotional component,
known as Gilded TTS, delivering truly lifelike synthetic speech
to make any speech application natural-sounding, expressive and
easy to use. Loquendo speech technologies are currently available
in 21 languages and 54 voices.
The superiority of Loquendo speech technologies has earned Loquendo
a number of prestigious industry awards, including the SpeechTek
2007 Market Leader & Best Speech Engine Award.
About Umanify
Umanify is a start-up company, created in 2002, specializing in
interactive digital assistants.
We develop assistive solutions that combine photorealistic and dynamic
characters that speak more than 20 languages and interact directly
with the users in real time and in a natural language, eliminating
the
barriers to information access. We have created a new user experience,
much richer on natural interactivity: the IDA, or Interactive Digital
Assistant.
For Mobile phones or web applications and in sectors like customer
service (auto service, contact center, helpdesk, etc.), citizen
help, e-commerce, e-learning, e-banking, home automation, etc, an
IDA assists
in an effective and continuous way to your customers, cutting down
on costs since the first day, increasing customers loyalty, increasing
their satisfaction and improving your business image.
For more information about Umanify, please visit www.umanify.com.
About Loquendo - Vocal Technology
and Services
With over 30 years experience in speech technology, Loquendo is
at the forefront of the global speech market. Loquendo
TTS, Loquendo
ASR, Loquendo
Speaker Verification and the Loquendo
VoxNauta are high-quality, high-performance technologies that
guarantee systems integrators the best solutions whatever the application.
Loquendo technologies are available standalone, or integrated into
Loquendo
MRCP Server, or within Loquendo
VoxNauta Platform.
Loquendo is the only speech technology vendor that provides a complete
product line from desktop PCs and telephony servers to navigation
and handheld devices, guaranteeing the same portfolio of languages
and the same core engine in all these environments.
Many enterprises and carriers worldwide have recognized
the Loquendo difference and our advanced technologies power millions
of calls every day in the telecommunications and enterprise markets
across the globe.
Loquendo is a Telecom Italia company headquartered in Turin, Italy,
with offices in the U.S., Spain, Germany and France, and a worldwide
network of partners. For more information about Loquendo, and to
hear demonstrations of all Loquendo voices, visit www.loquendo.com.
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