| December
12, 2005 TURIN, Italy, and LISBON, Portugal - Loquendo,
the global speech technology company, and Proside, the innovative Portuguese systems
integrator, today announced that Proside has incorporated Loquendo's state of
the art speech technologies into its flagship solutions.
Proside has consolidated
a rich expertise and customer base in the areas of systems integration for Web
Portals and Virtual Contact Centre Automation, in particular for the Insurance
and Healthcare sector, in which the company has proved its excellence with Customer/Patient
Service Management. Loquendo offers a high quality, multi-lingual
portfolio of speech technologies, including Loquendo TTS and Loquendo ASR which
enable systems integrators to provide simple, intuitive voice interaction with
information. Loquendo currently supports 16 languages from around the world with
additional language technologies under development. The
first deployment of Proside's Powered by Loquendo applications was developed for
Cemensa -a key player in the Angolan private healthcare sector. In order to maximize
its Medical Centre technical infrastructure, Cemensa adopted Proside's Customer
Service Management System to optimise patient waiting time and internal processes
and also to generate additional revenue through advertising opportunities. Proside
provided a scalable solution comprising a Kiosk integrated with the internal Clinic
Management software, enabling an innovative customer management process, which
leverages the voices of Loquendo's Portuguese Text-To-Speech to interact with
patients and hospital staff. About
Proside Proside (www.proside.pt), is a Portuguese company that provides
Web Sites and Portals Service, application development and systems integrations.
The Proside principal business focus is the Insurance and Healthcare sector. The
Proside mission is to provide innovative and value added technology products and
solutions for its customers. For now, Proside works in the Portuguese and Angolan
Market. About Loquendo - Vocal Technology
and Services With over 30 years of R&D expertise, Loquendo is at
the forefront of the global speech technologies market. Its high-quality, high-performance
technologies (Loquendo TTS - text to speech, Loquendo ASR - automatic speech recognition,
Loquendo Speech Server, Loquendo Speaker Verification) and platforms guarantee
systems integrators the best solutions in 16 languages and 38 voices - with more
coming soon. From its headquarters in Turin, Italy, Loquendo deploys technologies
that power millions of calls every day in the telecommunications and enterprise
markets throughout the world. For more information, visit www.loquendo.com.
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