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Turin, June 7th, 2005
Voiceweb, Greeces premier speech technology integrator and
application provider has supported the Pythia Consortium to develop
a Taxi Dispatching System leveraging Loquendos VoxNauta
Platform.
The Pythia taxi dispatching system enables customers to book a taxi
over the phone in a matter of seconds. The dispatching system is
fully automated and requires no human operator intervention. With
the new service, calls will be served in less that 50 seconds, compared
to the current 15 minutes waiting time. The percentage of missed
calls, as high as 25% during peak hours, will drop dramatically,
resulting in a significant revenue increase for taxi companies.
The Pythia TAXI dispatching system comes with a variety of additional
features, such as distress call, where the call center is alerted
and notified of the taxis exact position in case drivers are
in danger, location-based commercial notifications, to name but
a few.
VoiceWeb provided Pythia Consortium with the VoxNauta
Platform, on which the automated speech service was developed. VoxNauta
is Loquendos open, multi-lingual interactive voice application
platform, which provides powerful competitive advantage by extending
web services and content to the telephony world whilst building
expansive reach and customer loyalty. Voiceweb also provided the
consortium with valuable support and expertise, instrumental in
the development of the Pythia taxi dispatching system. Dr. Nikos
Patsis, CEO of VoiceWeb said: VoiceWeb, always aiming at offering
best-of-breed solutions to its clients, provided its expertise &
technical support to the Pythia consortium which allowed them to
develop a technically innovative & commercially viable solution.
Mr. Stelios Mavromichalis, the Pythia taxi dispatching
system project leader, said: After long evaluation of the
best products in the field we chose Loquendo's VoxNauta Platform
for its technical superiority, stability and most importantly technical
support. VoiceWeb is a valuable solution provider for this platform
with considerable experience and value added support services. Just
the right combination to rely on.
Mr. Marco Romagnoli, CEO of Loquendo said: We
are delighted with VoiceWebs achievements, which leverage
the power of Loquendos best-in-breed technologies to provide
high-quality solutions. VoiceWeb is playing an essential role in
asserting Loquendos strong positioning on the Greek market.
About
Pythia consortium
Pithia consortium consists of three companies
settled in the Science and Technology Park of Crete. Infocharta
Ltd is specialized in the digital maps development and GIS applications.
It is the company developed the driveme.gr city guide. Palmera Ltd
deals with vehicle tracking and has installed the ambulance tracking
system in Heraklio, Crete. Cytech Ltd is specialized in mobile application
and information systems development. Cytech has already developed
SMS Platform and SMS Gateway, for the implementation of mobile marketing
campaigns.
Infocharta Ltd: www.infocharta.gr
Palmera Ltd: www.palmera.gr
Cytech Ltd: www.cytech.gr
About
VoiceWeb SA
VoiceWeb is the premier Speech technology integrator
and speech application service provider. From its headquarters in
Athens, VoiceWeb develops and hosts highly performing solutions
for large private sector enterprises (such as Vodafone, TIM, Q-Telecom,
Village Roadshow, Delta Singular, etc) and for key public sector
authorities (such as the Ministry of Economy & Finance, Ministry
of Employment, etc). In parallel to the development and hosting
of speech applications, VoiceWeb is a reseller of speech technologies
for the Greek Market.
The company was founded in 2001 and has received funding from the
SETE Ventures VC, Geneva.
For more information, please visit www.voiceweb.gr.
About
Loquendo - Vocal Technology and Services
With over 30 years of R&D expertise, Loquendo
is at the forefront of the global speech technologies market. Its
high-quality, high-performance technologies (Loquendo TTS - text
to speech, Loquendo ASR - automatic speech recognition, Loquendo
Speech Server, Loquendo Speaker Verification) and platforms guarantee
systems integrators the best solutions in 16 languages and 36 voices
- with more coming soon.
From its headquarters in Turin, Italy, Loquendo deploys technologies
that power millions of calls every day in the telecommunications
and enterprise markets throughout the world.
For more information, visit www.loquendo.com.
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