Professional Services: the Key to Your Success

Designed to ensure our clients’ and partners’ success, Loquendo’s dedicated Professional Services team strives to get the absolute best out of speech synthesis and voice recognition technologies, saving time, minimizing risks and cutting costs.

The main focus is on training our partners and in-field tuning and configuration of technologies.

Professional Services for Loquendo ASR include:

training in the use of analysis tools
verification and tuning for configuring global parameters (including vendor specific parameters) for voice recognition technology (Loquendo ASR) and DTMF, according to the particular context of use
verification and tuning of speech grammars
optimizing recognition performance on specific dialog turns, based on field data.

Professional Services for Loquendo TTS comprise:

training in the use of TTS Director and associated tools
enhancement of Loquendo TTS rendering in the reading of prompts, whether using Loquendo TTS proprietary control tags or SSML
support for the development of user lexicons for specific application scenarios
creation of vocal add-ons or custom voices

In the embedded environment, furthermore, Professional Services allow the porting of technologies to specific target platforms.

To find out more, contact us.