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December 2002
 
 

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Here are the latest updates from Loquendo, the global speech-technologies leader.

To find out more about us and our vocal technology & services, please visit www.loquendo.com. We value your feedback: to contact us, please email marketing@loquendo.com.

Loquendo Wishes You A Merry Christmas And A Happy New Year!!

Our Season's Greetings

 


INDEX

  1. Press and News
  2. Clients and Partners
  3. Events
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PRESS and NEWS

> InfoSpeech Integrates Loquendo TTS Into Services For Blind Users

Loquendo TTS has been chosen to power services provided by ONCE - Spain's National Organization for the Blind - in the organization's educational centers for blind and visually impaired users located throughout the country. Loquendo's Spanish partner, InfoSpeech, is integrating Loquendo TTS in the automated call centers it is developing for ONCE's Bibliographical & Cultural Center. Users accessing the ONCE call centers will be provided with the over-the-phone information they require by Loquendo's lifelike text-to-speech engine. But that's not all! In line with the ONCE's mission to guarantee an integrated education policy by catering for the needs of blind pupils integrated in mainstream schools, InfoSpeech is also integrating Loquendo TTS in Castilian Spanish, Catalan, English, French, Italian and German in a very sophisticated reading tool to produce audio books on CD-ROM for blind students and readers throughout Spain, allowing them to have a much more user-friendly access to written culture.

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> Loquendo's VoxNauta™ platform Powers InternetQ's New Dating Service

InternetQ - the Greek ISP - has adopted Loquendo's leading-edge voice platform VoxNauta to power the new version of its popular matchmaking service. Users in Greece will soon be able to benefit from a completely new, speech-enabled version of the service, which is currently SMS-based. Thanks to Loquendo technology, lonely hearts will no longer have to write long text messages. They'll be able to talk their way to finding that special person, just using their voice and any phone, in Greek and in English. InternetQ has asserted its presence not only in Greece but also in Yugoslavia, Russia, Cyprus, Rumania and Bulgaria. By powering the Dating application, which InternetQ is selling to the major telcos, Loquendo is consolidating its presence in the region.
VoxNauta is a complete open multilingual platform with all the necessary speech components (Loquendo TTS, Loquendo ASR and VoiceXML SCE) for creating highly reliable interactive voice applications and services. The platform is devised for the carrier and enterprise markets and streamlines the implementation of voice services.


> Loquendo Technologies Automate Targasys bConnect Contact Center

Fiat Group company Targasys has chosen Loquendo technology to automate its bConnect service contact center. The service can be accessed anytime, from anywhere across Europe, through telematics-equipped cars or cellphones. Loquendo's robust, speaker-independent and noise-resistant ASR technology along with Loquendo's lifelike TTS, provide an automated version of the contact center, which supports agents to keep customer satisfaction high. Loquendo's Italian persona, Valentina, gives bConnect users calling the contact center information on driving directions, traffic conditions and points of interest - while they're behind the wheel. All drivers need to do is use their voice to navigate the contact center. Besides providing the speech synthesis and recognition technologies, Loquendo was also chosen to design the voice user interface due to its extensive VUI expertise. The result is a voice user interface that is both user-friendly and requires very little attention from drivers, in order to keep their concentration on the road. The service was developed for Italian speakers but supports multilingual expansion.

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CLIENTS and PARTNERS

> Loquendo, Brooktrout Technology and Netcom Team up to Deliver Speech-Enabled Applications

Loquendo, Brooktrout Technology, Inc., a leading provider of innovative hardware and software platforms that enable applications for the New NetworkÔ and Netcom, a key provider of telecom systems in Latin America today announced that they have teamed up to provide speech based solutions. Loquendo TTS and Loquendo ASR software have been integrated by Netcom on Brooktrout's TR1000™ media resource platform.

more...


> Interactive Intelligence and Loquendo Sign OEM Agreement

Interactive Intelligence Inc. has chosen Loquendo as its original equipment manufacturer partner. The OEM agreement involves the integration of Loquendo's multi-lingual text-to-speech engine into Interactive Intelligence's customer interaction management software for contact centers and enterprises.

The agreement gives customers a broader choice of TTS engines for use with Interactive Intelligence's interactive voice response feature. The combined IVR and Loquendo TTS engine were designed to improve customer self-service by giving users a variety of options, such as the ability to access e-mail by phone, and listen to pre-recorded or dynamically generated prompts for information about account balances, order status and other items.
Interactive Intelligence is offering the Loquendo TTS engine through its global network of more than 140 resellers, and through its direct sales force.

more...


> Loquendo TTS Powers Frequentis' ATIS system

Loquendo's text-to-speech engine has been chosen by Frequentis to power the ATIS (Automatic Terminal Information Service) systems they are creating for Deutsche Flugsicherung, the German Air Traffic Service Provider. The systems, which dispatch ATC specific information, will be integrated within air traffic control systems such as those used in large control towers. Loquendo TTS's U.S. English persona, Susan, will provide air traffic controllers using the Frequentis ATIS service with dynamic information. This will enable users to benefit from being spared the task of carrying out routine work. Frequentis is currently equipping five control towers in Germany.


> Loquendo TTS Powers Gradiente's Mediz service

Loquendo's text-to-speech engine has been chosen by Gradiente in Brazil to power Mediz, Brazil's very first mobile voice portal, which Gradiente is providing to its users throughout the country.
Loquendo TTS's Brazilian Portuguese persona, Gabriela, will provide Brazilian users with real-time dynamic information on a wide range of topics - from leisure and entertainment to news and traffic information Loquendo's lifelike TTS voice provides end-users with a unique degree of user-friendliness combined with the flexibility of having last-minute information just a phone-call away - just using their voice.

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EVENTS coming up

During the course of 2002, Loquendo took part in the world's key speech sector shows and conferences. We'd like to thank everyone we met for the enthusiasm and interest they showed for Loquendo TTS, Loquendo ASR, Loquendo Speaker Verification technology and Loquendo Embedded TTS - in 13 languages. We'd also like extend our thanks to everyone who contacted us and provided us with feedback throughout the year. Thank you all for making 2002 a great year for Loquendo!

> Speeches 2003

1. Voice Enabled Services 2003, Central London, 14 January 2003 hour: 18:10, Mayfair Intercontinental hotel.
   "Automatic Speech Recognition "

2. Telephony Voice user Interface Conference 2003, Coronado - California, 4 February 2003, hour: 16.15, Hotel del Coronado.
   "Speech Platform: Delivering Voice Applications"

> Tradeshows 2003

Voice World Europe 2003, London, 1-3 April 2003, Olympia Conference Centre.
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