FOREWORD

Dear Reader,

The last two months have been very rewarding for Loquendo, consolidating our positioning as global player in the speech technology market.

First, Loquendo has expanded its relationship with Avaya - global leader in enterprise communications systems. Loquendo speech technology licenses are now available directly through Avaya and its channels, as an option for Avaya Voice Portal - the company's flagship speech self-service solution for contact centers. This gives Avaya customers more choice for speech-enabling a broad range of solutions, and further extends Loquendo’s reach to anyone looking to integrate the highest quality technologies for a new generation of customer care. With this agreement, Avaya acknowledges Loquendo’s commitment to providing the best speech technologies at the right price.

This success is in line with our guiding principle that Speech Technology must be for all: which is why we have worked so hard at making the full Loquendo product range multilingual, multi-platform and fully standards-compliant.

Loquendo has also been honoured twice at the SpeechTEK 2009 Speech Industry Awards. First of all, with the 2009 'Market Leader Award' for its speech engine, thanks to high scores "for accuracy, cost, customization and integration, and innovation".
The Market Leader Awards collate ratings from leading industry analysts and consultants in several key areas, including customer satisfaction, depth of functionality, company direction, accuracy, cost, and ease of use.

Loquendo additionally collected the 2009 'Speech Luminary Award' – presented to our Director of International Standards, Paolo Baggia, for having “worked tirelessly on the W3C Voice Browser and Multimodal Interaction Working Groups," for co-authoring/authoring numerous international speech standards, including VoiceXML, EMMA, MRCP, and PLS (Pronunciation Lexicon Specification), combined with his dedicated work towards bridging the gap between industry and academia.

The upcoming Events at which Loquendo will be present are: SMAU 2009 in Milan, Italy, October 21-23, V. Istanbul Call Center Conference and Expo 2009 in Istanbul, Turkey, October 26-27, AVAYA EMEA Partner Conference 2009 Prague, Czech Republic, November 5-6, Telematics Update Munich 2009, Munich, Germany, November 10-11, Call Center + CRM Solutions 2009 Lisbon, Portugal, November 23-25, Navigation and Location USA 2009, San Jose, California, December 1-2, and ONLINE EDUCA BERLIN 2009, Berlin, Germany, December 2-4.

IN THIS EDITION

Loquendo at SpeechTEK Europe 2010

Do you have an iPhone? Download Dillo! Loquendo Voice Dialer

For any comments on this newsletter, queries about our technologies, or to discuss your ideas for speech-enabled applications, please don't hesitate to contact us.

In Speech In-Depth this edition we feature a Q&A between Avaya and Loquendo, giving more details on what’s behind the expanded relationship between the two companies.
>> Read the article.

We also feature a Q&A with Loquendo’s own 'Speech Luminary 2009’ – Paolo Baggia, our Director of Int. Standards. And to pick Paolo’s brains we asked none other than SpeechCycle's Roberto Pieraccini - 'Speech Luminary 2008'. Roberto Pieraccini is Chief Technology Officer at SpeechCycle. This interview can also be found on TMCnet.com.
>> Read the article.

LOQUENDO NEWS Loquendo Awarded Twice-Over at the SpeechTEK 2009 Speech Industry Awards September 15th, 2009 | Loquendo collects 'Market Leader Award' for its speech engine, and the 'Speech Luminary 2009 Award' – presented to Loquendo's Director of International Standards, Paolo Baggia. The awards took place at the 15th Annual SpeechTEK Conference in New York City, August 24-25th... >> More LATEST PRODUCT NEWS Loquendo TTS Reaches 65 Voices and 27 Languages, Along with Key New Features August 24th, 2009 | Loquendo Launches Australian English, a Second Russian Voice, and Support for IPA and PLS... >> More Loquendo Releases Version 7.0.26 of its VoxNauta VoiceXML/CCXML Platform August 18th, 2009 | Loquendo releases version 7.0.26 of Loquendo VoxNauta - the platform for developing multilingual, multivoice IVR ... >> More

From Speech Technology Magazine > "Making an Emotional Connection " By David Myron > "Standards in the Voice User Interface" By Deborah Dahl > "Speech in a Virtual World, Part II " By Robin Springer > "Pardon the Interruption" By Moshe Yudkowsky

Dual Electronics Chooses Gogo Navigation Software Powered by EnGIS Technologies and Loquendo Embedded TTS
September 22nd, 2009 | Loquendo and EnGIS Technologies announce the launch of the first in-dash navigation system integrating EnGIS Navigation Software and Loquendo TTS ... >> More

NJ TRANSIT Chooses Loquendo To Provide Real-Time Passenger Information
August 31st, 2009 | Loquendo and NJ TRANSIT announced that Loquendo speech technologies are now being used to provide a real-time update service to passengers on the move ... >> More

Avaya And Loquendo Expand Relationship In Speech Self-Service
August 26th, 2009 | Avaya Inc. announced an expansion of its relationship with Loquendo. This strategic relationship will provide Avaya customers with new and enhanced speech self-service options for a broad range of advanced contact center solutions ... >> More

MicroAutomation Implements Loquendo Speech Solutions for Health Dialog
August 21st, 2009 | MicroAutomation announced that they are working with Health Dialog to implement Loquendo speech solutions for Health Dialog’s internally-operated ASR and TTS applications in North America ... >> More

STANDARDS CORNER SSML 1.1 Candidate Recommendation Updated 27 August 2009 The Voice Browser Working Group has updated the Candidate Recommendation of Speech Synthesis Markup Language (SSML) Version 1.1. SSML is designed to provide a rich, XML-based markup language for assisting the generation of synthetic speech in Web and other applications. A few editorial errors in the previous draft and the Implementation Report Plan document were also fixed, see also feedback on status section. Learn more about the Voice Browser Activity. Voice Extensible Markup Language (VoiceXML) 3.0 Draft Published 25 August 2009 The Voice Browser Working Group has published a Working Draft of Voice Extensible Markup Language (VoiceXML) 3.0. This document specifies VoiceXML 3.0, a modular XML language for creating interactive media dialogs that feature synthesized speech, recognition of spoken and DTMF key input, telephony, mixed initiative conversations, and recording and presentation of a variety of media formats including digitized audio, and digitized video. A list of changes from the previous draft is available. W3C Relaunches Multimodal Interaction Working Group 19 August 2009 W3C is pleased to announce the relaunch of the Multimodal Interaction Working Group to develop technology that enables users to use their preferred modes of interaction with the Web. Deborah Dahl (Invited Expert) chairs. The group has been chartered to develop open standards to adapt to device, user and environmental conditions, and to allow multiple modes of Web interaction including GUI, speech, vision, pen, gestures, haptic interfaces, sensor data, etc. W3C Members may use this form to join the Working Group. Read about the Multimodal Interaction Activity.

From W3C > W3C Launches New Site > Incubator Group Report: Product Modelling using Semantic Web Technologies > W3C Talks in October

	SMAU 2009 Fieramilanocity, Milan, Italy October 21-23, 2009
	V. Istanbul Call Center Conference and Expo 2009 Lutfi Kirdar Convention Center, Rumeli, Istanbul, Turkey October 26-27, 2009
	AVAYA EMEA Partner Conference 2009 Clarion Congress Hotel , Prague, Czech Republic November 5-6, 2009
	Telematics Update Munich 2009 Ballroom B&C, Hilton Munich Park Hotel, Munich, Germany November 10-11, 2009
	Call Center + CRM Solutions 2009 Sana Lisboa Hotel, IFE, Lisbon, Portugal November 23-25, 2009
	Navigation and Location USA 2009 Crowne Plaza Hotel, San Jose, California December 1-2, 2009
	ONLINE EDUCA BERLIN 2009 Hotel InterContinental, Berlin, Germany December 2-4, 2009

>> Zen and the Art of Speech Recognition, Loquendo
>> Q&A with Luciano Piovano - VP, Government Intelligence Solutions, Loquendo
>> Loquendo: Wherever There's Speech